Avalio

AVALIO – TERMS OF SERVICE

Effective Date: 02/21/2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Owner," "Renter," "you," or "your") and Avalio ("Avalio," "we," "us," or "our") governing your access to and use of the Avalio website, mobile application, and related services (collectively, the "Platform").

BY ACCESSING OR USING THE PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE PLATFORM.

1. ARBITRATION NOTICE & CLASS ACTION WAIVER (IMPORTANT)

  • 1.1. PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
  • 1.2. Except where prohibited by law, you agree that:
    • 1.2.1. Any dispute arising from these Terms or use of the Platform will be resolved through binding individual arbitration, not in court.
    • 1.2.2. You waive your right to participate in a class action lawsuit or class arbitration.
    • 1.2.3. You waive the right to a jury trial.
  • 1.3. Details are provided in Section 18.

2. ELIGIBILITY

  • 2.1. You must:
    • 2.1.1. Be at least 18 years old
    • 2.1.2. Reside in the United States
    • 2.1.3. Have legal capacity to enter binding contracts
  • 2.2. By using the Platform, you represent and warrant that you meet these requirements.

3. NATURE OF THE PLATFORM

  • 3.1. Avalio operates solely as an online peer-to-peer marketplace that connects individuals who list items for rent ("Owners") with individuals who rent those items ("Renters").
  • 3.2. No Ownership or Control
  • 3.3. Avalio
    • 3.3.1. Does not own, possess, inspect, store, or control listed items
    • 3.3.2. Is not a party to rental agreements between Users
    • 3.3.3. Does not guarantee the condition, safety, legality, or suitability of any item
    • 3.3.4. Does not supervise offline interactions
  • 3.4. All rental agreements are solely between Owner and Renter

4. USER ACCOUNTS

  • 4.1. You are responsible for:
    • 4.1.1. Maintaining account security
    • 4.1.2. All activity under your account
    • 4.1.3. Providing accurate information
  • 4.2. Avalio reserves the right to verify identity, request documentation, suspend accounts, or refuse service at its sole discretion

5. OWNER OBLIGATIONS

  • 5.1. By listing an item, you represent and warrant that:
    • 5.1.1. You are the lawful owner or have full legal authority to rent the item
    • 5.1.2. The item is not stolen, counterfeit, or infringing
    • 5.1.3. The item complies with all federal, state, and local laws
    • 5.1.4. The item is safe, functional, and free of undisclosed defects
    • 5.1.5. You maintain any required licenses, permits, or insurance
    • 5.1.6. You assume all risks associated with listing and renting your item

6. RENTER OBLIGATIONS

  • 6.1. By renting an item, you agree that:
    • 6.1.1. You accept the item "AS IS"
    • 6.1.2. You are responsible for damage, theft, misuse, or loss during the rental period
    • 6.1.3. You will return the item on time and in the same condition received
    • 6.1.4. You will comply with all Owner rules and applicable laws
    • 6.1.5. You authorize Avalio to charge your payment method for rental fees, deposits, damages, late fees, and cancellation fees

7. PAYMENTS & PROCESSING

  • 7.1. All payments are processed via Stripe or another third-party processor.
  • 7.2. Avalio:
    • 7.2.1. Does not store full credit card details
    • 7.2.2. Is not responsible for payment processor errors
    • 7.2.3. May collect service fees from Owners and/or Renters
  • 7.3. Users agree that payment disputes must first be addressed through Avalio before initiating chargebacks.

8. SECURITY DEPOSITS & DAMAGE CLAIMS

  • 8.1. Avalio may facilitate collection of security deposits.
    • 8.1.1. However:
      • 8.1.1.1. Avalio does not determine fault
      • 8.1.1.2. Avalio does not guarantee recovery of damages
      • 8.1.1.3. Avalio may, but is not obligated to, assist in dispute resolution
      • 8.1.1.4. Final responsibility lies with the Owner and Renter.

9. PROHIBITED ITEMS

  • 9.1. The following are strictly prohibited:
    • 9.1.1. Personal
      • 9.1.1.1. Illegal drugs or controlled substances
      • 9.1.1.2. Firearms, Weapons, explosives, or hazardous materials
      • 9.1.1.3. Stolen goods
      • 9.1.1.4. Counterfeit or infringing items
      • 9.1.1.5. Items requiring licensing without proper documentation
      • 9.1.1.6. Any item illegal under federal or state law
  • 9.2. Adult Services & Sexual Exploitation
    • 9.2.1. The Platform may not be used to:
      • 9.2.1.1. Advertise, offer, solicit, promote, or facilitate prostitution, escort services, sexual services, or any commercial sex act, whether legal or illegal in a particular jurisdiction. This includes any conduct that may violate applicable federal, state, or local law, including but not limited to 18 U.S.C. § 1591 (sex trafficking of children or by force, fraud, or coercion) and other federal anti-trafficking or anti-prostitution statutes.
    • 9.2.2. Users may not use coded language, misleading listings, indirect descriptions, messaging features, or third-party links to arrange or promote sexual services. Listings or communications that attempt to disguise adult services as other services (including but not limited to "companionship," "modeling," "massage," or "private entertainment") are strictly prohibited.
    • 9.2.3. Avalio maintains a zero-tolerance policy toward sexual exploitation and human trafficking. We reserve the right, in our sole discretion, to remove content, suspend or permanently terminate accounts, withhold funds, and report suspected unlawful activity to appropriate law enforcement authorities without prior notice.
    • 9.2.4. Users are solely responsible for their conduct and any violations of applicable laws.
  • 9.3. Avalio may remove listings without notice if they violate applicable laws.

10. DISCLAIMER OF WARRANTIES (MAXIMUM PROTECTION)

  • 10.1. TO THE FULLEST EXTENT PERMITTED BY LAW:
  • 10.2. THE PLATFORM AND ALL LISTED ITEMS ARE PROVIDED "AS IS" AND "AS AVAILABLE."
  • 10.3. BORROWED DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
    • 10.3.1. MERCHANTABILITY
    • 10.3.2. FITNESS FOR A PARTICULAR PURPOSE
    • 10.3.3. NON-INFRINGEMENT
    • 10.3.4. TITLE
    • 10.3.5. ACCURACY OF LISTINGS
    • 10.3.6. SAFETY OR QUALITY OF ITEMS
  • 10.4. Avalio does not warrant that:
    • 10.4.1. The Platform will be uninterrupted or error-free
    • 10.4.2. Users will perform as promised
    • 10.4.3. Any item is safe, legal, or functional

11. LIMITATION OF LIABILITY

  • 11.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW:
    • 11.1.1. Avalio shall not be liable for:
      • 11.1.1.1. Personal injury
      • 11.1.1.2. Property damage
      • 11.1.1.3. Lost profits
      • 11.1.1.4. Loss of data
      • 11.1.1.5. Indirect, incidental, special, consequential, or punitive damages
      • 11.1.1.6. Even if advised of the possibility

12. ASSUMPTION OF RISK

  • 12.1. You acknowledge that renting and lending personal property carries inherent risks, including:
    • 12.1.1. Damage
    • 12.1.2. Theft
    • 12.1.3. Injury
    • 12.1.4. Mechanical failure
  • 12.2. You voluntarily assume all such risks when using the Platform.

13. INDEMNIFICATION

  • 13.1. You agree to defend, indemnify, and hold harmless Avalio and its officers, directors, employees, contractors, and affiliates from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of:
    • 13.1.1. Your use of the Platform
    • 13.1.2. Your rental transactions
    • 13.1.3. Your violation of these Terms
    • 13.1.4. Your violation of any law
    • 13.1.5. Injury or property damage caused by listed items
  • 13.2. This obligation survives termination of your account.

14. RELEASE OF CLAIMS

  • 14.1. To the fullest extent permitted by law, you release Avalio from any claims arising out of disputes between Users.

15. ACCOUNT TERMINATION

  • 15.1. Avalio may, at its sole discretion:
    • 15.1.1. Suspend or terminate accounts
    • 15.1.2. Cancel bookings
    • 15.1.3. Withhold payouts during investigations
    • 15.1.4. Adjust charges
    • 15.1.5. Deny future access
    • 15.1.6. With or without notice.

16. INSURANCE

  • 16.1. Avalio does not provide insurance coverage.
  • 16.2. Users are solely responsible for obtaining appropriate:
    • 16.2.1. Property insurance
    • 16.2.2. Liability insurance
    • 16.2.3. Commercial coverage (if applicable)

17. ELECTRONIC COMMUNICATIONS

  • 17.1. You consent to receive electronic communications, notices, and agreements.

18. SEVERABILITY

  • 18.1. If any provision is found unenforceable, the remaining provisions shall remain in full force.

19. CHANGES TO TERMS

  • 19.1. Avalio may update these Terms at any time. Continued use after changes constitutes acceptance.

20. CONTACT

  • 20.1. support@avalioapp.com
  • 20.2. Through the Platform → Account Settings → Contact Support