🔐 AVALIO – PRIVACY POLICY
Effective Date: 02/21/2026
Avalio ("Avalio," "we," "us," or "our") respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Avalio platform (the "Platform").
By using the Platform, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
1.1 Information You Provide
- Name
- Email address
- Phone number
- Account login credentials
- Payment-related information (processed via third-party providers)
1.2 Automatically Collected Information
- Device information
- IP address
- Browser type
- Usage data and interactions with the Platform
1.3 Transaction Information
- Rental activity
- Listings and booking details
- Payment records (processed by third parties)
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Create and manage your account
- Facilitate rentals between users
- Process payments through third-party providers
- Provide customer support
- Improve and maintain the Platform
- Detect fraud, abuse, or illegal activity
- Comply with legal obligations
3. SMS COMMUNICATIONS & ACCOUNT VERIFICATION
Avalio uses SMS messaging strictly for account verification and authentication purposes.
- Users provide their phone number during signup or login
- A one-time passcode (OTP) is sent to verify identity
- Messages are only sent when requested by the user
Important:
- No marketing or promotional messages are sent
- Message frequency is limited to login or verification events
- Message and data rates may apply
By providing your phone number and continuing, you consent to receive these messages.
4. SHARING OF INFORMATION
We do not sell your personal information.
We may share information only in the following circumstances:
- With service providers (e.g., payment processors like Stripe)
- To comply with legal obligations
- To enforce our Terms of Service
- To protect the safety and rights of users or the public
5. PAYMENT PROCESSING
Payments are handled by third-party providers.
- Avalio does not store full credit card information
- Payment processors handle sensitive financial data securely
6. DATA RETENTION
We retain your information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
7. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no system is 100% secure, and we cannot guarantee absolute security.
8. YOUR RIGHTS & CHOICES
You may:
- Access or update your account information
- Request account deletion
- Stop using the Platform at any time
To make a request, contact us at: support@avalioapp.com
9. CHILDREN'S PRIVACY
The Platform is not intended for individuals under 18.
We do not knowingly collect data from children.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy at any time.
Continued use of the Platform after changes constitutes acceptance.
11. CONTACT
If you have questions about this Privacy Policy:
- Email: support@avalioapp.com
- Platform: Account Settings → Contact Support